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New Resident Services

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We know the prospect of moving to a new home – and downsizing your current one – can be daunting. At Springhill Senior Living, you don’t go through either process alone. Customized Move-In Coordination Services ease the move, and our Ambassador Program ensures a welcoming and smooth transition to Springhill.

Move-In Coordination Services

  • Home visit to prioritize must-have pieces and create a physical representation of your new residence using a floor plan and scaled cut-out furniture. If your piano is a must, it’s a priority to us, and we create a plan around it.
  • Resources List of recommended movers and professional downsizers; assistance with setting up appointments; day-of moving assistance.  
  • Moving Checklist and assistance with such issues as phone, cable and change of address.
  • Years of experience anticipating potential challenges and heading them off at the pass.

Ambassador Program

Springhill's resident ambassadors welcome you to the community, and for the first several months, answer questions and introduce you to the people and programs they have come to know and love. Of course, each resident’s privacy is respected. You can be as busy and social as you want to be.

Other opportunities to connect include monthly Happy Hours, Town Hall meetings, parties marking holidays and special sporting events, and a full calendar of clubs, programs, events and fitness classes.

Contact us to learn more or have lunch with a Resident Ambassador.


Karen Keane moved to a Garden Home in 2105 and, like many residents, wishes she had done it sooner. 

She called the process “incredibly smooth” and cited the “superb guidance” of Springhill’s Move-In Services. “They connected us with people who helped manage every aspect of our relocation,” Karen says. Read her full testimonial

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